Terms & Conditions

Quotes/Estimates

Any price quoted is based on the information and drawings supplied by you to us. Any variations will be picked up during your template visit and a final quote will be provided based on the exact requirements on your signed Template Agreement Sheet.

Quote issued are valid for 90days.

Payment terms

A deposit of 25% is required at the point of booking in. This can be paid via BACS or card. The final balance will be required shortly after installation.

Templating

You will be sent a templating checklist at time of booking to ensure you are ready.  Our templaters will advise on joins and they will be placed where is best structurally and aesthetically.

Installation

Our fitters work as cleanly as possible during installation however in certain circumstances cutting of the stone will have to be completed on site. Dust may be created, we aim to keep this to a minimum with the use of industrial suction and using outside areas, any stone dust on patios or grass will wash away with rain and wind.

Fabrication of stone supplied by others

We do not cut, trim or fit stone supplied by others.

Timescale

We usually operate within a 10-14day window between templating and installation; this varies based on the time of year and the material to be installed. You will be advised of the estimated lead time for your particular project at the time of booking.

We cannot be held responsible for any unforeseen delays as a result of factors out of our control, however in the unlikely event of delays to your service we will endeavour to reschedule an installation date at a time convenient for you.

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